New Millennium Concepts, Ltd. (manufacturer of Berkey Water Filter Systems) had independent testing done on the Black Elements and on the PF-2 Elements. Below are the detailed results of each of the independent test results. Feel free to download and share.
Free Shipping on All Berkey Water Filter Products over $100
We ship 80% of our orders within 48 hours. We will let you know if there are any expected delays or issues that would prevent us from shipping our your order.
We only ship products in new condition; therefore, we don't offer returns or exchanges.
New Millennium Concepts, Ltd. (manufacturer of Berkey Water Filter Systems) warrants Berkey product against material defects or workmanship under normal wear and tear. The Berkey Limited Warranty does not cover product problems caused by abuse, misuse, or any other reason, for the time periods and conditions detailed below when purchased directly from an Authorized Berkey Dealer.
New Millennium Concepts, Ltd. will not cover incidental damage to personal property from a defective unit, improper use, abuse, accident, or neglect, etc. It is the customer’s responsibility to prevent misuse of the system and to replace parts, when, due to the natural course of wear and tear, they must be replaced. To obtain warranty service, you must provide a dated receipt for the product and may be responsible to pay for any shipping charges incurred to return the product to New Millennium Concepts, Ltd. when required.
This warranty will not apply to units which have been used for purposes not intended, which have been altered so as, in the manufacturer’s judgment, to adversely affect its performance. This warranty is for the original retail purchaser only, and cannot be transferred.
For a period not to exceed the specified warranty coverage from the date of receipt of the product by the original purchaser, New Millennium Concepts, Ltd. will, solely at its discretion, replace said product or component that New Millennium Concepts, Ltd. deems is not functioning properly during the stated warranty period.
The laws of the state of Texas, USA will govern any disputes regarding this warranty or claim made. This warranty, which is given expressly in lieu of all warranties, expressed or implied, or merchantability and fitness for a particular purpose, constitutes the only warranty made by New Millennium Concepts, Ltd.
This warranty applies only to products manufactured or exclusively distributed by New Millennium Concepts, Ltd. and its Authorized Berkey Dealers.
Black Berkey Purification Elements and Berkey Earth DE Filter ElementsThe Black Berkey Purification Elements and the Berkey Earth DE Elements are covered under a two year limited prorated warranty, calculated in six month intervals. Warranty period begins from the date of receipt of the product by the original purchaser.
Berkey PF-2 Fluoride and Arsenic Reduction Filters and Berkey Accessories - The Berkey PF-2 Fluoride and Arsenic Reduction Filters and all Berkey accessories are covered under a six month warranty. Warranty period begins from the date of receipt of the product by the original purchaser.
Berkey System Housing - Berkey System upper and lower chambers including lids, excluding Blemished orders, are covered under a one year warranty. Warranty period begins from the date of receipt of the product by the original purchaser.
Super Sterasyl Ceramic Filters - The Super Sterasyl Ceramic Filters are covered under a six-month warranty. Warranty period begins from the date of receipt of the product by the original purchaser.
The actions below will void your Berkey product warranty:
Retail consumers must submit the Warranty Claim Request at www.berkeybynmcl.com/support.
